Nikon NIKKOR Z DX 12-28mm f/3.5-5.6 PZ VR Lens

Warranty

Not reviewed

Returns

Change-of-mind: 14 days to notify cancellation from delivery, plus a further 14 days to physically return the item. Faults: refund/repair/exchange within 30 days; repair/replace 30 days-6 months; manufacturer-warranty support after 6 months.

Shipping

Varies

Delivery

£2.99 for UK mainland orders over £50, £4.49 under £50; £15 to Channel Islands/Isle of Man/Isle of Wight. Never free regardless of order size.

Import charges

Not applicable

Risks

No Jessops-specific warranty duration was found in their terms and conditions (only general disclaimer language); fault-handling defers to a mix of Jessops and the manufacturer.

Policy details may vary. View retailer policy

Warranty

Standard two-year manufacturer's guarantee on items over £250, one year on items £250 and under, unless otherwise stated. Used/ex-demo/refurbished stock carries a 6-month warranty.

Returns

14-day return window from receipt for online orders (unused, original packaging, tags attached); customer normally pays return postage. Separate 7-day in-store exchange/refund policy with a 10% restocking fee.

Shipping

Varies

Delivery

Free delivery on orders over £150; cost varies below that threshold.

Import charges

Not applicable

Risks

Faulty-goods route: exchange/refund within 30 days, repair/replace 30 days-6 months, manufacturer-warranty support after 6 months.

Policy details may vary. View retailer policy

Warranty

Manufacturer's warranty, usually 12 months from delivery. Wilkinson also sells its own paid CoverPlus extended warranty on qualifying products (a free CoverPlus Pre-Owned variant is included with pre-owned purchases).

Returns

14 days to notify cancellation from receipt, plus a further 14 days to return; item must be unused and "as new" with original packaging. A £9.95 return postage/handling fee applies if an item is returned as faulty but found to be working, or returned used.

Shipping

Varies

Delivery

Free delivery over £100 per site banner; full cost schedule lives on a separate Delivery Information page not checked in this review.

Import charges

Not applicable

Risks

Wilkinson's terms explicitly state "We do not sell grey imports" - stock is sourced directly from the manufacturer or their authorised UK distributor, VAT-paid, with a valid UK manufacturer warranty. This corroborates KitPrice's existing "authorised" classification for this retailer. Faults: 28-day repair/exchange/refund at their discretion (item must be "as new"); manufacturer warranty (usually 12 months) applies after that.

Policy details may vary. View retailer policy

Warranty

Not reviewed

Returns

14 days to withdraw an order (Consumer Contracts Regulations), goods unused and in original packaging, customer's cost. Non-standard/goodwill returns outside that right may incur a restocking fee of up to 25% or £20, whichever is greater.

Shipping

Varies

Delivery

Ships UK & Channel Islands as standard; other international orders go via their eBay shop only, where import charges/delivery are calculated by eBay, outside Castle's control.

Import charges

Castle Cameras states twice in its terms that it "is not liable for any customs duties that might be incurred when the goods are shipped" - applies to their limited EU/international dispatch via eBay, not standard UK orders.

Risks

No specific manufacturer-warranty duration stated in terms. Faulty goods: exchange/refund within 30 days; repair/replace 30 days-6 months; manufacturer-warranty support after 6 months.

Policy details may vary. View retailer policy

Warranty

Not reviewed

Returns

Wex's consumer terms describe a conditional 30-day return period.

Shipping

Varies

Delivery

Not reviewed

Import charges

Not applicable

Risks

Check the listing for warranty, delivery and final payable amount.

Policy details may vary. View retailer policy

Warranty

Not reviewed

Returns

14-day return window from receipt; item unused, tagged, original packaging, with proof of purchase. Restocking fee may apply if the item can't be resold as new.

Shipping

Varies

Delivery

Free over £50 via standard Evri (2-4 working days); DPD Next Working Day costs £5.95 regardless of order value (free over £400).

Import charges

Not applicable

Risks

No manufacturer-warranty duration is stated on Harrison's terms, refund, or shipping pages - a genuine gap in their own published policy, left unknown rather than assumed.

Policy details may vary. View retailer policy